Moundview Memorial Hospital & Clinics encourages our patients and visitors to let us know how we can improve our services. A formal process is in place for investigating and resolving customer concerns. If you are unhappy with our services and our staff is unable to immediately resolve your grievance, please complete a customer concern form by clicking on the link below. Once received, the forms are forwarded to the appropriate manager. Resolution of the complaint should generally occur within two weeks. This includes investigating the concern, initiating a corrective process to resolve the issue and follow up with the patient and/or family.
Customer Concern Form
Note: The form is presented to you in a fully encrypted format, just like an online store. This means that no one other than MMH&C administration will be able to read your message.
All information requested is optional